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1. Shipping Rates and Times:
We offer flat-rate shipping fees based on the total order amount.
Shipping times may vary depending on your location and product availability, but typically orders are processed and shipped within 1-2 business days.

2. Shipping Locations:
We currently ship within Thailand and worldwird. Please contact us for international shipping inquiries.

3. Order Tracking: After your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package.

4. Free Shipping: We offer free shipping on orders over a specified amount. Please check our website for the current threshold for free shipping.

5. Shipping Carriers: We use reputable carriers to ensure safe and timely delivery, such as FedEx, UPS, and USPS.

6. Shipping Damage: If your order arrives damaged, please contact us within 48 hours of receipt with photos of the damaged product and packaging. We will work to resolve the issue promptly.

1. Returns and Exchanges:
We accept returns and exchanges within 30 days of your purchase. To initiate a return or exchange, please contact our customer support team.

2. Eligibility for Returns:
To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when you received it.

3. Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within a certain number of days.

4. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.

5. Refund Exclusions:
We cannot offer refunds on certain items, such as personal care products that have been opened or used, for health and safety reasons.

6. Exchange Process:
If you would like to exchange a product, please contact us to arrange the exchange. The exchanged product will be shipped once we receive the original item.

7. Cancellations:
You can cancel your order within 24 hours of placing it. If the order has already been processed and shipped, you will need to follow the return process.

1. Browse Products: Explore our personal care catalog using search, categories, or filters.
2. Select Items: Click on a product, choose quantity, and add it to your cart.
3. Review Cart: Check your cart for accuracy, and adjust quantities if needed.
4. Proceed to Checkout: Click "Proceed to Checkout" when ready.
5. Provide Shipping Info: Enter accurate shipping details.
6. Choose Shipping Method: Select preferred shipping option.
7. Apply Discounts: Enter any promo codes or discounts.
8. Select Payment Method: Choose your preferred payment option.
9. Review and Confirm: Double-check order details and confirm.
10. Place Order: Click "Place Order" to complete your purchase.
11. Order Confirmation: Receive an email confirming your order.
12. Track Order (if available): Use tracking info to monitor shipment.